- Construction & Contractors
- Feltham
- EXPRESS WINDOWS GROUP LTD
| Monday | 08:30 to 16:00 | |
| Tuesday | 08:30 to 16:00 | |
| Wednesday | 08:30 to 16:00 | |
| Thursday | 08:30 to 16:00 | |
| Friday | 08:30 to 16:00 | |
| Saturday | 09:00 to 14:00 | OpenCloses at 14:00 |
| Sunday | Closed | |
Feltham - MI - TW13 6JE
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Reviews
This is a follow on review from the review I
had left at the end of November 2019.
I was shocked when the owner of Express
Windows group Ltd contacted me out of the
blue, nearly 2 years after leaving me with a
shoddy and unfinished job (and a lot of
stress)!
He apologised for his previous behaviour and
said he would now appreciate the chance to
come back, to rectify and complete the work.
He accepted and apologised for the fact that
my job was left with damage to my flat and
incomplete in 2019. He (and his partner) had
reneged on their promises to return and make
good the damage caused to my property during
the installation of double glazed windows,
(both inside and out), wasting months of my
time and causing me great inconvenience and
distress.
I then realised he wanted me to remove the
negative reviews I had left on various
internet sites.
I accepted the apology and agreed for him to
return to repair the damage and complete the
job. I mentioned that I was also unhappy with
the glass quality. He said he could replace
the glass at cost price. I agreed.
I also agreed to remove the reviews once the
job was satisfactorily completed, purely as a
goodwill gesture.
For clarity and my own security, I drafted an
agreement to be signed as an undertaking,
before the work could proceed.
He was reluctant to sign the agreement and
wanted me to pay in advance for the
replacement glass. I said I would pay half up
front and the balance on completion, but that
he needed to sign the contract document
first.
He refused. This was all unacceptable to me
particularly because he had already shown
himself to be unreliable.
Awful company with an unprofessional
Director!
Guys pls stay away from this company. They
messed me around so badly and left a shoddy
job. The Director of the Company is
unprofessional and extremely rude. Both him
and his 'partner' kept promising to come back
and do the making good/repairs/snagging
....but they didn't return! I'm now in touch
with Trading Standards and I'm taking legal
action. I'm left with damage to my property,
inside and outside, windows not conforming to
the original order and even mismatched
handles! Luckily I have time stamped
exchanges in WhatsApp, texts, emails and
delivered letters. They are dishonest
people!
Frequently asked questions
Please call us on 020 3475 9240. See other numbers registered by the company in the "Telephone" area.
EXPRESS WINDOWS GROUP LTD company is located at Popham Cl.
It is very easy to get to EXPRESS WINDOWS GROUP LTD company. Just select the "See on Map" option on the map displayed on the page and follow the indicated path from your current location.
To check availability access the "Opening hours" area and find out when to contact the EXPRESS WINDOWS GROUP LTD company.
More about EXPRESS WINDOWS GROUP LTD in Feltham
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Keywords:
Door Suppliers, Window Suppliers